All sales are final, with one exception: you may request a full refund within 72 hours of purchase, as long as implementation and configuration work has not yet begun. After that window — or once implementation has started — the sale is non-refundable.
Because our packages combine software licensing with configuration and setup work performed specifically for your business, refunds are limited. You are eligible for a full refund only if both of the following are true:
If both conditions are met, we will refund the amount paid in full to the original payment method. Refunds are typically processed within 5–10 business days.
Once the 72-hour window has passed, or once implementation or configuration work has begun — whichever comes first — all sales are final and non-refundable. This includes situations where onboarding has been scheduled, accounts have been provisioned, or any component has been configured on your behalf.
To request a refund within the eligible window, contact us as soon as possible:
Please include your name, the email used at purchase, and the package purchased so we can locate your order quickly.
If a component we delivered doesn't work as described, we'll repair or re-deliver it at no additional cost until it functions as intended. This is a commitment to the quality of what we build for you — it is a support and remedy promise, not a money-back guarantee, and does not extend the 72-hour refund window described above.
Our packages provide software and setup services. We do not guarantee any particular business outcome, sales result, revenue, or income. Results depend on many factors outside our control, including how the tools are used.